What if something goes wrong with my chair?

Mercado Medic chairs are built to last, but in the unlikely event of your chair failing in some way you can contact Visual-Q or Mercado Medic UK to discuss how to put things right. The chairs carry a 10-year warranty on the frame, 2 years on the gas springs and electric actuators and 1 year on other parts. Customer satisfaction is our number one priority so we promise to deal with any issues promptly.