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Mercado Medic chairs are built to last, but in the unlikely event of your chair failing in some way you can contact Visual-Q or Mercado Medic UK to discuss how to put things right. The chairs carry a 10-year warranty on the frame, 2 years on the gas springs and electric actuators and 1 year on other parts. Customer satisfaction is our number one priority so we promise to deal with any issues promptly.

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